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The Norfolk Broads Forum / General Chat / When is a fuel deposit not a fuel deposit
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Posted By Discussion Topic: When is a fuel deposit not a fuel deposit

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osdguy
Jul-07-2007 @ 12:19 PM                           Permalink
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Taking a look thru the Hoseasons web site I see they list damage waiver and fuel deposit for classic Gem (and no doubt every other boat)

The damage waiver covers you for damage to the boat and the fuel deposit covers you for fuel....or does it?

"Fuel Deposit

You will be given a full tank of fuel on arrival and this should usually be enough for your holiday. You will only be charged for the fuel used, and the balance will be returned to you providing you return the boat and its equipment undamaged."

As you can see Hoseasons will give your FUEL deposit back if the boat & equipment is returned undamaged.
Surely this is what the damage waiver is for?
Surely this is misleading; labelling something as a fuel deposit, whereas in fact the return balance is linked to the condition of the craft which should be covered by the damage waiver?

Seems like a major ripoff to me

regards

Marc (stinky)& Karen (rag n stick)

Broads01
Jul-07-2007 @ 5:03 PM                           Permalink
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Not a rip off, in my view Marc & Karen, just very poor wording that should have been better thought out. I interpret the sentence to mean what it should do, just (i.e. fuel deposit is fuel deposit).

Simon

osdguy
Jul-07-2007 @ 5:40 PM                           Permalink
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quote:"......
nd the balance will be returned to you providing you return the boat and its equipment undamaged."
......."



I agree a fuel deposit is just that, but when the above clearly says the balance of the fuel deposit will be returned "providing you return the boat & equipment undamaged", Hoseasons are clearly linkind damage to the boat to what you have paid in in a fuel deposit.

From what they have said if you damage the boat they may not return the fuel deposit, that is the rip off element I was referring to.

The damage waiver is a damn fine idea and the fuel deposit is a sound one, but trying to link fuel to damage is not cricket at all.

Hoseasons as a company have been around for many moons and would be well aware of the need for clear wording.


regards

Marc (stinky)& Karen (rag n stick)

pugwash75
Jul-07-2007 @ 9:40 PM                           Permalink
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Hi all,


Just a funny note regarding a fuel deposit, we spent 14 nights on magic gem 4 from richardsons last year what a mint holiday, the morning we handed it back the guy come around to check and fill it up, We got 36p fuel deposit back from 50 quid, i guess we were lucky to get back to stalham.

regards

barry

bigbird
Jul-09-2007 @ 9:19 AM                           Permalink
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just out of interest do all boat yards charge the same price for fuel per litre, is this standard or does it vary i think we were charged 60p per litre but i am sure at the pump at beccles it was only 50p. sorry if this a daft question!


ncsl
Jul-09-2007 @ 9:25 AM                           Permalink
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|Bigbird
Not a daft question.
The yards have been asked to put their fuel prices on here many times but non have done so!

I wonder why?


Regards
ncsl.co.uk

"Today is the tomorrow you worried about yesterday"

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"Lord Paul of Sealand"
www.lordofsealand.co.uk

bigbird
Jul-09-2007 @ 9:33 AM                           Permalink
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well in theory if we paid 60p and could of got along theriver for 5op surly it would be worth filling up before taking the boat back ans getting more of your deposit refunded

Dibbler
Jul-09-2007 @ 9:39 AM                           Permalink
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Precisely. If you've hired North side...fill up at Boulters in Horning before taking your boat back...save yourself a few quid...50p per litre at the moment if memory serves.

John

bigbird
Jul-09-2007 @ 9:47 AM                           Permalink
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we do lots of curising we covered north and south and had we have done this we would of got quite a bit more back. . . wasnt aware of the cost of fuel until we actually got back infact we have only ever gone with go boating whos fuel is included. it is something worth looking into when selecting your hire company not that i am tight . . . much!"look after the pennys and the pounds will take care of themselves!"

Brian
Jul-09-2007 @ 9:55 AM                           Permalink
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When i hired the Prisma out from Horizon at Acle, there was a £50 deposit to pay on fuel,

On return, we used only £ 20 worth of fuel.

So they posted a cheque to me for £ 30.00



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