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The Norfolk Broads Forum / General Chat / ASAP Supplies, Beccles - data breach.
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Posted By Discussion Topic: ASAP Supplies, Beccles - data breach.

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Oct-05-2018 @ 6:56 PM                           Permalink
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Posts: 3219
Joined: Jul 2011

'Evening, folks.

Late this afternoon, I received the below email from ASAP Supplies. No doubt they've contacted all their customers, but just in case some on here are not aware:

"Dear Customer,

We are now able to confirm malicious software was present on our site between 21 August 2018 2pm to 10am on 25 September 2018.

If you used during this time, the data detailed below has been compromised, dependent on how you interacted with the website:

All customers inputting any of the following data during the above dates:
•     First and last name
•     Billing address
•     Shipping address
•     Phone number
•     Email address

PayPal and A.S.A.P Supplies Ltd account holders:
•     As above (no payment details compromised)

Customers who entered payment details and completed their purchase and customers who entered their payment details but did not complete their purchase:
•     As above, plus:
•     Card number
•     Expiry date
•     CVV - security code

What to do now?
If you have not done so already, please call the number on the back of your card and let the issuing financial institution know to cancel your card/s used on our site during these dates. Please also review your credit card and bank statements, looking for unfamiliar or suspicious activity. If you see a transaction that isn’t yours, contact your financial institution as a matter of urgency.

We sincerely apologise for this experience and want to reiterate that we are fully committed to   protecting your data. We continue to work with the Police, Action Fraud and Information Commissioner’s Office (ICO) to investigate this incident in depth.

If you think you have been a victim of fraud please report it to Action Fraud, the UK’s national fraud and internet crime reporting centre, on 0300 123 2040.

If you have further questions or concerns, you can contact our customer services team on who will do what they can to help you.

David Cottam
Commercial Director
A.S.A.P. Supplies Limited"


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