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Posted By Discussion Topic: Disappointed.

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Debbiemou
Jun-10-2013 @ 10:45 AM                           Permalink
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Broads Minded
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Was on the Broads last week and had gorgeous weather apart from the wind. Still got a tan though and am actually peeling ! My disappointment lies with the penny-pinching of the boatyard we hired from. After paying the best part of £800 for the week, charging me £15 to leave my car in their yard seems wrong somehow. Then there's the diesel. It was pointed out very clearly that no diesel would be needed for the week as we had more than enough. We'll simply fill up upon your return and take it out of your fuel deposit. At 145ppl, i'm sure you'd love to. This price represents legalised mugging and anyone who disagrees needs their head read. The price at the fuel station nearby was only charging 138ppl for white diesel and I filled up elsewhere on the Broads and paid 113.5ppl. The boatyard were bordering on hostility when they failed to squeeze more than £13 worth on our return, causing the bloke ( the owner, I believe ) to say, and I quote " When we go bankrupt, there won't be any boats left." If that's your attitude, I hope he goes bankrupt as soon as possible. Will never hire from them again. Don't get me wrong, they were very efficient on arrival and the boat was superb apart from the drivebelt breaking on day 2 because it was so old and knackered it delaminated. Upon renewal, I was assured it would have been changed at the start of the season. Well Sunshine, don't try and pull the wool over my eyes. This belt is NEVER 2 months old and I have kept part of it for any mechanic worth their salt to inspect and i'll bet my house that it is nowhere near 2 months old. All in all, a lovely boat and holiday but not overkeen on that particular yard i'm afraid.

Maurice_Mynah
Jun-10-2013 @ 11:03 AM                           Permalink
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I tend to agree with much of what you say but there is some excuse for the diesel. Boatyards tend to base their rates on the amount they paid for the stuff. It's quite possible that the yard bought theirs in when the price was high, hence the high retail price.
I'm sure everyone would like to know which yard it was that you used, but I applaud you for not naming them. Whilst you were disappointed, I maintain that a business really has to do something REALLY bad to be worthy of negative publicity on the world wide web.
I hope your next trip is a happier experience yard wise, and is not long coming.

I think therefore I am.  René Descartes.
I sink therefore I was.  Maurice Mynah.

Captain-Joshie
Jun-10-2013 @ 11:08 AM                           Permalink
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Hi Debbie

Was a bit blowy last week, we were out from Sunday to Sunday to and my nose is peeling too . Gasp

Bit like taking a hire car back, I always top it up at the cheapest place possible, the car hire companies try to rip you off with inflated prices too.

My advise to boat hirers is to do the same, this also helps keep the smaller boatyard in business and turn over their fuel and keep their prices even lower but increasing their sales, everyone wins well except those that over price their fuel.

Just look for the cheapest on the 'Diesel Prices Thread' before you go on the Broads to find the best where you are going to be.

Looks like a bargain at £1.13/L, where was that by the way?

Glad you had a good time otherwise.

John.

Kind regards, John(Captain
Joshie), Jo & Toby. 'Dawn
Princess' 155R Bounty 30 *
Listening out on PMR Ch4 when
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Debbiemou
Jun-10-2013 @ 11:11 AM                           Permalink
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I think the diesel price is purely greed and nothing to do with market variations. My friend on the river Lee paid 90ppl last week. Someone is making serious amounts of money and it stinks !

Debbiemou
Jun-10-2013 @ 11:13 AM                           Permalink
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Captain Joshie, check the diesel price thread on here and you'll see ! Save you the bother - Goodchild Marine, Burgh Castle. Same price as last year.

VetChugger
Jun-10-2013 @ 11:18 AM                           Permalink
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Afraid I'm a lot less sympathetic to the hire fleets on the price charged for fuel. The price they pay is down to both quantity and the market price at the time of purchase. Diesel is at a comparatively low point at the moment yet, a certain yard up north that likely buys as much as almost as the rest put together charges £1.40 a litre. Given the 60/40  split its a total ripoff. Why should hirers have to pay more than private boaters???

If more hirers did the same as the poster then maybe the yards might make their charges more reasonable in order to sell diesel. Its called competition!


Trevor

www.normanboats.co.uk

jaguar
Jun-10-2013 @ 3:37 PM                           Permalink
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Trev the same yard up north were charging me £1.40 so I asked about the 60/40 split(private boat, not hire)they then produced the declaration which i duly signed, still got charged £1.40. obviously they are getting the tax relief but not passing it on to customers.needless to say I will not be filling up there again.unfortunately Sutton staithe had sold out.
ripoff or greed or even lack of proper instructions to office staff, might be a job for someone who knows the owner to check it out.


regards,Mike



chairman of cider lovers united

forum girly swot x 44

BroadScot
Jun-10-2013 @ 3:52 PM                           Permalink
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IF fuel is 90p a litre then perhaps its time the OFT looked into the prices being charged at the hire Boatyards Question Must check our local Marina prices, but I am sure its nothing like 140.00p per litre!

Iain.

Lower your windscreen!!! Ooops too late!

Debbiemou
Jun-10-2013 @ 4:15 PM                           Permalink
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And the 90ppl was delivered ! A lovely man with his narrowboat selling diesel, coal and gas.

VetChugger
Jun-10-2013 @ 4:27 PM                           Permalink
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I have mentioned this before. I aked a major hire yard why they charged so much for diesel when it is clearly available elsewhere on the Broads for almost 30p per litre less! The answer .....

"Because we can"!!!

Supreme arrogance.

Trevor

www.normanboats.co.uk

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