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The Norfolk Broads Forum / General Chat / hire boat hirers, that cause damage to owned boat
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Posted By Discussion Topic: hire boat hirers, that cause damage to owned boat

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yogibear
May-19-2010 @ 12:39 AM                           Permalink
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I think what infuriates me the most is the 'look the other way and pretend it didnt happen' attitude.

I dont want your insurance details and I aint out to spoil your holiday but just a "sorry mate, I got that one wrong. I dont think there's any damage" would go a long long way.

Maybe its just this litigious society we now live in


BroadAmbition
May-20-2010 @ 6:41 AM                           Permalink
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First off, welcome to the NBF.

Thankfully your experience is not that common but it does happen and has happened to a few of the members on here, me included. If it is happening to you on a regular basis then the obvious solution is to move from your present location to another berth, a pain I know but what's the alternative?

Where are you moored btw?


Griff

'Broad Ambition' - 'Dreams do come true' - Afloat at last 06-10-07

www.grifftile.co.uk

Poppy
May-20-2010 @ 7:40 AM                           Permalink
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This is a discussion that has been had many times, on here and on the rhond.
The problem, IMHO is twofold. Firstly the (larger) hire yards do NOT instruct their customers correctly in the rudiments of boat handling.
Secondly, the demise of the 'deposit' and its replacement with the damage waiver charge leads to an attitude of carelessness when a collision is caused or about to happen. I have been told by hirers not to worry because 'they don't say nuffink when ya take it back!'
I am sure that nobody here is unaware of this fact,   but most boats on the broads are privately owned!

There is nothing more frightening
than ignorance in action.—Goethe

Poppy

Maurice_Mynah
May-20-2010 @ 8:53 AM                           Permalink
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Without wishing to start a whole new debate on society, I think the problem is, sadly, more of a reflection of the way people generally behave these days.
The "Why should/shouldn't I" attitude is now so deep rooted in so many peoples minds, that there is no longer any sense of responsibility. An apology is seen as a sign of weakness, and of giving the other party an advantage.
It needs better training in how to be polite, rather than better training in how to handle the boat.
Sadly the upshot of all this is that you need either to putmore fenders on or look for a more "out of the way" spot.

Honesty and Integrity ... When you can fake those, you've cracked it.

essexboy
May-20-2010 @ 10:39 AM                           Permalink
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Twice last year I had hire boats damage our boat, both yards reacted well and repaired our bout to a high standard, however I think the root cause is the decision not to hold a collision deposit, it is now just rolled into the hire fee. The hirer sees no pain for his lack of care.

George Sims

Boatboy
May-20-2010 @ 10:53 AM                           Permalink
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quote:"......
the demise of the 'deposit' and its replacement with the damage waiver charge leads to an attitude of carelessness
......."


Amen to that.

I notice some yards do attach an additional security deposit to all male / all female parties but I wonder how often those deposits in part or in whole are retained - I get the impression you have to sink the ship before action is taken.


Regards
Paul - "Unsuspecting Tyro" Since 1985.

“Rivers know this: there is no hurry. We shall get there some day.”

Gretzky
May-20-2010 @ 11:07 AM                           Permalink
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Got bumped last year at Yarmouth, guy came in to moor up in a hire boat, was doing well, came in against the tide, slid the boat into the spot in front of us... all going well, then decided it would be a good idea to tie the stern line on first, opps, current got behind the bow and out she swung on the stern line and mooring cleat dug a rather nasty scrape in the gel coat on out boat. Fortunately the rangers saw the who thing, took all the details and even called the Yard (HW) who were great to be honest. Repaired the damage, and washed the hull down too.  

Strowager
May-20-2010 @ 12:02 PM                           Permalink
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"there is no longer any sense of responsibility. An apology is seen as a sign of weakness, and of giving the other party an advantage."

Well chosen words MM, and without wanting to sound morbid, one of the advantages of not being immortal, a shame for the kids though... Smile  

oddjob
May-20-2010 @ 7:17 PM                           Permalink
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Thanks for the nice welcome to the forum. I am looking forward to chatting to like minded people on here. I have a fantastic mooring at Stalham,  We found and fell in love with the moorings here before we even found our boat. When we bought the boat it was moored at horning, but it had no facilties there and having ventured to Norfolk all through the winter there we got a bit fed up with no lighting, elec hookup and just a mud track of about quarter of a mile to the boat, it all got a bit wearing. More than happy where we are at Stalham. So therefore rather not give up the mooring, but try and find a way of avoiding these collisions. Thought about millions of fenders on the front, Maybe its worth a try. Terry

Terry Croarkin

oddjob
May-20-2010 @ 7:30 PM                           Permalink
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Hi Poppy.I am sure you are right about the instruction procedures. Its not like learning to drive a car, unfortunately. My other half spoke to a hire company about one of the collisions. She said, " if i had a collision with your car laughed and drove away, I am sure the police would come running after me, but with a hire boat the hirers dont really seem to care. Hirers dont seem to worry, cos its "only an old  boat". Its still someones'  treasured possession isnt it. terry

Terry Croarkin

oddjob
May-20-2010 @ 7:38 PM                           Permalink
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Hi Maurice. It wasnt my intention to start a new debate on society's attitude, but it seems that most people put this sort of collision down to attitude. Perhaps we should start something then maybe the hire yards may bring back the deposit system and if enough people complained to the yards then just maybe !!!

Terry Croarkin

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