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The Norfolk Broads Forum / General Chat / Damage waivers
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Posted By Discussion Topic: Damage waivers

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Foxy
Apr-24-2005 @ 10:27 PM                           Permalink
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What are members views on this subject are they reasonable Perhaps a reply from a yard owner could tell us more.

Contentment
Apr-24-2005 @ 12:13 AM                           Permalink
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Hi Foxy,

Being a boat owner myself and knowing just how much repairs cost, I think they are very reasonable. From what i remember from I when I used to hire, they are refundable if the boat comes back in one piece anyway -- aren't they?

The problem as always is that the majority have to pay for the minority:- most people take great care of any boat that they hire, however there are a few people that don't appear to give a stuff.

Derek

This message was edited by Contentment on 4-24-05 @ 11:14 PM

Foxy
Apr-24-2005 @ 12:35 AM                           Permalink
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Thanks for that Contentment I am paying thirty quid this year it is not refundable.

VetChugger
Apr-25-2005 @ 1:24 AM                           Permalink
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I have to say I'm very cynical about this. I know yards have been having a hard time but it seems there is a separate profession to devise not included extras.
Back in the 70's when we started cruising the Broads the damage waiver was always refundable. There was no charge for parking and certainly no such thing as "Propellor insurance" !!!! On top of that, agencies try and foist travel insurance on you as well.

Trevor

Contentment
Apr-25-2005 @ 4:31 AM                           Permalink
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Hi Foxy,

It does seem a bit unfair if the damage waiver is now non-refundable .. Frown

I hope you have a good holiday anyway and that is a small compensation   Wink

Derek

This message was edited by Contentment on 4-25-05 @ 3:33 AM

billmaxted
Apr-25-2005 @ 6:36 AM                           Permalink
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I viewed this thread with some feeling having had a boat back last night with about £380 worth of damage done to it. Just over the excess but not worth making a small claim because of the effect on premium rates on renewal.

It is correct to say that in the old days the common practice was to charge for returnable security deposit. We still do (£60). It was then suggested it was better marketing practice to charge a damage waiver not returnable because you then didn't have upsets and gnashing of teeth when a boat came back damaged. As everyone was paying it it could be set lower. Why not include it in the price? Because the exposure to risk is the same regardless of boat or time of year. Personally I think the returnable one is better because people tend to take more care if they have a financial advantage from doing so.

Diving costs today are far greater than they used to be you have to have a team of three for a dive, all properly insured. If you try and just get 'the lad' to pop in the water to sort it these days you would have health and safety jumping up and down like mad things.

I know you knew what you were doing, dear, but you still hit the other boat! Bill...

PizzaLover
Apr-25-2005 @ 9:00 PM                           Permalink
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A couple of opinions...

I hate to be (as the Americans put it,) Nickle and Dimed.

I've rented cars in many places around the world, but usually on a "corporate rate," where all the optional extras are automatically declined. But I've seen countless people frustrated almost to tears because of some extra fee that was slipped in.

So my view is that boat hirers should be honest about charges from the moment of booking, and should not leave charges until pickup day.

The other observation is that I hire from the two largest yacht renters on The Broads. I have never been nickled or dimed by either. I don't think that I've paid a waiver to either.

But I've observed here before that yachts and cruisers are two different markets. If I wrecked a yacht, or was involved in a damage incident, I'd like to think that I'd have a balanced chat with the owner, and that I would not want him to suffer a loss.

capelmist
Apr-26-2005 @ 6:29 AM                           Permalink
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Some boatyards offer both the non refundable waiver and a much higher refundable deposit. I always prefered the latter option.

regards john

Craig
Apr-26-2005 @ 11:17 PM                           Permalink
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Admittedly the boat I hire is only a 14ft sailing dinghy, but NBYCo always charge me a refundable damage deposit

Craig

kfurbank
Apr-27-2005 @ 10:48 AM                           Permalink
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A refundable damage deposit, seems the fairest, as I would not want to be subsidising other people who do not take care of the boat. Also if you know the money is spent, for some people there would be less incentive to look after the boat.

Keith


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