The Norfolk BroadsThe Norfolk Broads
Username Password
Norfolk Broads Weather

Mon, 11 Apr 2016 7:20 am BST- Light Rain
5 Day Forecast

Wind 2.0 mph @ 40°
48.0°F/8.89°C Humidity 93% Pressure 29.65 (S)

Welcome to The Norfolk Broads Forum
This is THE Worlds Largest Forum devoted to the Norfolk Broads, here you can discuss issues about the Norfolk Broads. Or just somewhere to chat with others interested in the Norfolk Broads area.

Please Help Support The Norfolk Broads Forum
OR

The Norfolk Broads Forum / Pubs and Restaurants / waveny river centre
login
join
Graphics Off
Search
Forum Members - Book your Hoseasons holiday today, Just call 0345 498 6296

This is a moderated forum Reply to this DiscussionReply to Discussion | Start new discussionNew Discussion << previous || next >> 
Posted By Discussion Topic: waveny river centre

Similar Threads That Might Help :
waveney inn waveny river centre| Burgh St Peter / River Waveny| Waveney River Centre| The Waveney River Centre Raft Race| Fishing Competition Waveney River Centre |

-- Page: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

book mark this topic Printer-friendly Version  send this discussion to a friend  new posts last

billmaxted
Jun-14-2005 @ 5:09 PM                           Permalink
reply
edit
profile
send p.m.
Mudplug Juggler
Posts: 8983
Joined: Mar 2005
billmaxted
          

Add To Ignore List
Welcome Tracey, good luck with your new venture. I always think it takes at least a season to get established and stamp your mark. If you hunt around this site you will probably find out what quite a lot of peoples' usuals are Wink .

It must be a bit difficult because I'm sure you would secretly love to have free moorings on your doorstep to attract everyone in but on the otherhand I can see that James has got to recope his outlay somehow. I hope that things work out for all of you. I have a soft spot for the place as I spent my first night ever under sail there many many years ago.

I could have sworn the book said turn right at the yellow marker at Yarmouth. I think that was coming the other way! Bill...

Tracy
Jun-14-2005 @ 7:43 PM                           Permalink
reply
edit
profile
send p.m.
Newbie
Posts: 5
Joined: Jun 2005
          

Add To Ignore List
Thankyou for your warm welcome and good wishes. It is no secret that I would love to have free moorings outside my pub as, indeed, I would love to get free beer from my brewer Playful Wink , but I guess we all have our businesses to run and can't do it on fresh air!!! I can't control the mooring fees and wouldn't dream of commenting on them (James is my landlord after all!)
My point is about the pub because that is my business and I just wanted to assure everyone that we are interested in feedback from customers and strive to ensure that all visitors to The Waveney Inn enjoy the experience.

lez
Jun-14-2005 @ 8:52 PM                           Permalink
reply
edit
profile
send p.m.
Forum Regular
Posts: 622
Joined: May 2005
lez
          

Add To Ignore List
i have always stopped there ,prior to a nice early morning run into beccles, though the mooring fees have gone up(incidently if memory serves ,you can re coup on swimming also)
you can always vote with your feet, but the one thing i would object to IF i questioned it with the manager?was to be told if you don't like it go somewhere else,talk about confrontational, i am aware that us customers can be a pain in the arse, but heh be professional explain about wages,upkeep etc.
be friendly, that way they will come back.
tracy welcome, hope you still got the grolsch, don't for get be friendly, especially to me in a nice reduction on aforesaid drinkee,see you in august
  les...

captinpugwash
Jun-14-2005 @ 9:16 PM                           Permalink
reply
edit
profile
send p.m.
Knows What A Cringle Is
Posts: 86
Joined: Jun 2005
          

Add To Ignore List
completely agree with what you said,and your attitude towards grumpy customers,no use complaining once you have left.i was only repeating what two 'boaters' told me the last couple off weeks.haven't personally had food there but came down to work on boat in yard and have to admit quay was certainly not welcoming.I understand that you have no control over mooring charges but would suggest lowering them to landlord,he can only say no! At the time there was only three boats in not what you would call busy.Best of luck for the future,hope you have a busy season.

Richard
Jun-15-2005 @ 4:30 AM                           Permalink
reply
edit
profile
send p.m.
Administrator
Founding Member
Posts: 8968
Joined: Aug 2004
Richard
          

Apologies Tracy, I'm a bit late in getting back to this thread.

A very warm welcome to you, as a business owner, "in the trenches", I think we would all love to hear your comments.

I think it really means a lot to those of us who only spend a short time on the Broads every year to hear what you have to say, your input, like other Broads locals, is invaluable.

I didn't know that your operation was seperate from the Waveney centre.

I'm going to guess that there  are no mooring charges when one pops in for lunch for a couple of hours, and I'll look forward to meeting you both in a couple of weeks.

billmaxted
Jun-15-2005 @ 7:12 AM                           Permalink
reply
edit
profile
send p.m.
Mudplug Juggler
Posts: 8983
Joined: Mar 2005
billmaxted
          

Add To Ignore List
A couple of thoughts to win people over, good hearty breakfasts at resonable prices especially on wet mornings, sets folk up and on the right track.

With private owners on site, out of season why not have a boatman's corner where you don't mind them sitting in overalls (Maybe some swarfega in the loo too) maybe bowls of good norfolk stews and crusty bread. If just taking a quick break form working on a boat it's a pain to have to change on the other hand many would be reluctant on mark your upholstery. If they know theres a nook in which to sit and warm up with a snack and pint you'll soon have a loyal band of regulars.

I could have sworn the book said turn right at the yellow marker at Yarmouth. I think that was coming the other way! Bill...

This message was edited by billmaxted on Jun-15-05 @ 7:57 AM

Waveney
Jun-15-2005 @ 8:34 AM                           Permalink
reply
edit
profile
send p.m.
Forum Regular
Posts: 277
Joined: Mar 2005
Waveney
          

Add To Ignore List
Greetings everybody and thank you roya for suggesting that I make a post to this forum. I admit that I had not realised how busy a place it is.

We purchased Waveney River Centre about 18 months ago after it had suffered several years of neglect. We have invested massive sums in infrastructure improvements which will never be seen as well as the more visible changes which include a new boat building shed, wet dock and replacement shop.

We believe that to sustain any kind of visitor business at WRC, it has to evolve to meet new challenges. When Terry Abbot (a previous owner) invested large sums in expanding the Centre, the business thrived on the Norfolk Broads hire boat industry. As we all know, the
hire business has been in decline for some years and so visitor numbers have decreased. To keep the visitor facilities alive we must get more 'bums on seats' so we are improving the quality of our holiday accommodation and promoting the touring & camping park. We hope that the increased volume of 'residents' on site will sustain the facilities for the benefit of those arriving by boat.

Mooring fees!

Our visitor basin will cost about £7,000 to dredge and that is if we can find somewhere to put 5,500 cubic metres of silt with the current waste handling regulations. If our moorings were on the river then it would be the Broads Authority's problem! Then there is quayheading, which costs something like £150-£200 per linear metre in timber and about 3 times that in steel. So, for our 350 metres of quayheading in the visitor basin, you are looking at upwards of £50,000 to renew the piling. So that means that we need to collect about 8,500 mooring fees just to maintain the moorings before we have paid any wages, rates, bank interest or any other overhead.

It is interesting to run a marina and touring site side-by-side and marvel at the differing points of view. Customers with touring caravans typically pay £14-£19 per night for a pitch, usually considering it excellent value for money and often booking their next holiday with us as they leave. They are often incredulous that mooring customers 'only' have to pay £9 per night (which includes £2 to spend in the pool or on pub/restaurant food) and sometimes feel that they are subsidising the boat visitors. It is hard to argue with them.

Goose muck. Big problem, not our fault. The whole Broads is suffering from a population explosion, particularly of Egyptian Geese, and they love big open areas such as those at Waveney River Centre. They crap everywhere at such an alarming rate that it is impossible to clear up after them, even employing someone full time to do nothing else. This is no exaggeration. We have discussed the situation with DEFRA to see what action we can take to reduce the goose population at WRC and hope to make progress soon.

The Waveney Inn. We have had fantastic customer feedback since Nigel & Tracy took over at Easter this year and I have never heard the food referred to as 'pants'. Our customer feeback forms speak for themselves, where the pub is generally rated either 'good' or 'excellent'.

Don't forget to give a look to our new 'Mace' convenience store which should open on July 8th. As well as offering a mini market we will be stocking a wide range of fishing tackle, clothing, chandlery and camping gear.

Sorry about the possibly record-breaking length of this post; I will try to stick to 2-liners in the future!

Kind regards to all water loving folk, everywhere.

James

James Knight
Waveney River Centre

The Broads' Premiere Holiday Park
with a Remarkably Large Fish

This message was edited by Waveney on Jun-15-05 @ 7:39 AM

billmaxted
Jun-15-2005 @ 8:43 AM                           Permalink
reply
edit
profile
send p.m.
Mudplug Juggler
Posts: 8983
Joined: Mar 2005
billmaxted
          

Add To Ignore List
James you might like to look at the thread 'Half decker hire oulton' where I have taken your name in vain. As he's 1.75 metres deep perhaps he could chug backwards and forward and chew out a channel for you  Evil Grin

If you have facilities for those in wheelchairs there is also a posting 'disabled'

I could have sworn the book said turn right at the yellow marker at Yarmouth. I think that was coming the other way! Bill...

This message was edited by billmaxted on Jun-15-05 @ 7:46 AM

Waveney
Jun-15-2005 @ 8:51 AM                           Permalink
reply
edit
profile
send p.m.
Forum Regular
Posts: 277
Joined: Mar 2005
Waveney
          

Add To Ignore List
thanks for that Bill and also for the other supportive remarks which you have made in this thread.

it certainly seems a slightly more pleasant place to chat than the other one...

kind regards

James

James Knight
Waveney River Centre

The Broads' Premiere Holiday Park
with a Remarkably Large Fish

billmaxted
Jun-15-2005 @ 9:02 AM                           Permalink
reply
edit
profile
send p.m.
Mudplug Juggler
Posts: 8983
Joined: Mar 2005
billmaxted
          

Add To Ignore List
We do our thing they do their's Playful

As you have a pub and restaurant on site I do have one solution for the geese which might involve a little help from a local farmer but then he's not going to be thrilled by them either.

Obtain some grain, soak in the slops from the bar and put out. Once they have eaten their fill they will be esay to catch and Tracy can offer roast goose as a regular feature on her sunday menus

I could have sworn the book said turn right at the yellow marker at Yarmouth. I think that was coming the other way! Bill...

This message was edited by billmaxted on Jun-15-05 @ 8:16 AM

Dibbler
Jun-15-2005 @ 4:27 PM                           Permalink
reply
edit
profile
send p.m.
Moderator
Posts: 8080
Joined: Mar 2005
Dibbler
          

Welcome Tracy and Jim...thanks for your very informative posts. I'm sure there are many if us who had little or no idea whatsoever about how much it costs to maintain a superb facility like yours.

My only experiences with the Waveney River Centre are based on visits there years ago...the first being in 1981 the last in 2001. I cannot, in that respect, make any comment about how the place has changed over the last 4 years, let alone the last 18 months. What I will say is, we always loved the location and have never had cause to complain.  

It is our intention, therefore, to visit the centre later this month and check out the new look and facilities. On the face of it, £9 does seem high...but if some of that can be recouped against food or pool usage then that's fine. £7 a night isn't bad...after all, people pay £5 at Horning Ferry and get zippo back so a couple of quid extra for such a nice location as WRC is not worth argueing about in my humble opinion.

Two small questions though, Jim, if I may...

1) Do you have shore power hookups and if so, how much extra are they to use?
2) Is there 3' of depth at average low water as that's our boat's minimum requirement?

Thanks.


John

This message was edited by Dibbler on Jun-16-05 @ 12:36 AM

PAGE: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

Home Photo Gallery Days Afloat Contact Us
Chat Room Downloads Norfolk Broads @ Amazon Make My Logo
Shops & Businesses Members Gear Norfolk Broads @ EBay Holiday Calendar
Pub Guide Tide Tables SOS List Popular Threads
2017 Calendar Contest Make A Donation Links Hireboat Info
Norfolk Broads @ CafePress FAQ Broads Quiz Forum Events
Advertise With Us Forum Shop Boating Bits Stickys and FAQs Boating Bits Hirecraft List

 

 

 



Copyright © 2005 Y2KInternet, All Rights Reserved.